I can print photos no problem, but when I try to print a CD/DVD it won't do it. The tray feeds in and then feeds straight out. The printer asks me to reload the tray and press the maintenance button, which I do, and it does the same again. There is nothing in the troubleshooting guide to cover this so any help would be appreciated.
Solution
- Mine did the same, whilst they are very, very fussy the main problem is that you need a few inches of clear space at the rear of the printer when you print CD/DVD because the tray has to be able to pass out the back of the printer before being drawn back in.
- you need to push the tray in until it is held between the rollers.
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