I can print photos no problem, but when I try to print a CD/DVD it won't do it. The tray feeds in and then feeds straight out. The printer asks me to reload the tray and press the maintenance button, which I do, and it does the same again. There is nothing in the troubleshooting guide to cover this so any help would be appreciated. Solution
Mine did the same, whilst they are very, very fussy the main problem is that you need a few inches of clear space at the rear of the printer when you print CD/DVD because the tray has to be able to pass out the back of the printer before being drawn back in.
you need to push the tray in until it is held between the rollers.